Southern Water - The Company that just keeps taking


Southern Water’s Chronic Bad Management

Southern Water’s ongoing hyper-inflated bills strategy did not just arrive out of nowhere. It emerged out of years of bad management from the top, orchestrated and nurtured by the company’s foreign private owners. It has been encouraged and enabled by a succession of complicit British governments and regulatory authorities that collectively have failed to protect the public from the company’s cavalier conduct.


When the private consortium acquired the assets of Southern Water Plc in 2007 in a ‘sweetheart deal’, the new company was debt-free. However, years of over-emphasis on director salaries and bonuses and investor demands then followed, at the expense of reinvestment in infrastructure. Now, it is so hard-pressed for capital investment that it is resorting to squeezing customers for £billions in cash.


The following sections explore and expose Southern Water’s bad management and corporate culture.